PRIVACY & WEBSITE USE
Privacy & website use.
How your information is used.
This page explains how the website’s enquiry feature works and how to contact the team with privacy questions.
UK privacy principles and your choices
The enquiry design follows data-minimisation principles in UK GDPR Article 5(1)(c) and privacy by design in Article 25. The UK GDPR and Data Protection Act 2018, as amended, provide the relevant UK framework. This description is not an ICO certification.
Only allowlisted planning selections, such as a treatment topic or guide reference, are passed to the contact page through temporary sessionStorage and consumed on arrival. Names, typed messages, photographs and medical records are excluded from that storage. The enquiry draft itself stays in page memory until you choose to share it through WhatsApp or email.
Smile Catch offer entries have a separate hosted record, as explained below. Information you send through WhatsApp or email is processed by the receiving services and team.
Read the ICO guidance on data minimisation, data protection by design and UK privacy legislation.
Requests sent through the short contact form
When you submit your name and telephone number and give permission to be contacted, the website records your request for the Best Smile Turkey coordination team. These details are required so the team can respond. Submitting is optional and does not book an appointment or subscribe you to marketing.
The record contains your name, telephone number, request reference, submission and expiry times, and the version of the privacy notice you accepted. Technical request identifiers and a fingerprint of the submitted details help prevent duplicate submissions; request counts limit repeated or abusive submissions. The form does not collect photographs, medical histories or treatment selections.
Records are stored in the website’s Cloudflare database through ChatGPT Sites. The private enquiry inbox is restricted to the authorised site owner. Hosting and database providers process the records to operate the service. When email notifications are enabled, your name, telephone number, request reference and submission time are sent through Hostinger Mail to the site owner’s Gmail inbox. Hostinger and Google process that email to provide their services. The form does not automatically share your details with a clinic or AI provider.
Requests remain available in the inbox for up to 90 days after submission. Expired requests are excluded from the inbox and deleted when the enquiry service is next used. The owner can delete a request sooner. Copies in the sending and receiving email accounts are separate; deleting a website record does not delete those emails. Contact us to request deletion of those copies. This website retention period does not cover any separate conversation or clinical record you later create with the team or a treating provider.
Your form entries are not saved in browser storage, and the request service does not set a cookie or record your IP address. The hosting platform may process technical network information to deliver and protect the website. No UK-only storage location is promised; administration from Türkiye and hosting services can involve processing outside the UK.
You can withdraw permission to contact you or request access, correction or deletion by emailing info@bestsmileturkey.co.uk. Include your request reference if you have it. A successful submission means your request has been recorded; it is not a confirmed call time or treatment booking.
WhatsApp and email drafts
The message-draft tool prepares text for WhatsApp or your email app. Your name and message stay in the open page until you choose to share them. This tool does not save them to the website’s database or browser storage.
A draft can include your chosen treatment, number of teeth, questions, reply preferences or an article reference. Review or remove these details before sharing. “Open my email app” passes the draft to your email app; “Copy enquiry instead” copies it to your clipboard.
WhatsApp links open a conversation with the Best Smile Turkey coordination team at +44 7366 917183. Opening a link does not send a message. You decide what to send in WhatsApp or your email app, and the website cannot confirm delivery.
After you send a message, the receiving team and the messaging or email service process it. Their copies are separate from this website; closing the page does not delete a sent message. For the handling of your conversation, including who can access it and when it will be deleted, contact info@bestsmileturkey.co.uk.
Your consultation guide
The consultation guide and checklists use the topics you choose to organise public information. A completed guide stores references to your topic, priority and questions in its page address. Returning to that address can reopen the guide. Enquiry links use a clean contact-page address. Only planning references are passed through temporary sessionStorage; they are consumed on arrival. Opening a link does not send an enquiry.
Your smile photo and AI request
No photograph or X-ray is selected, uploaded, resized, stored or sent to an AI service by this website. The smile-preview tool prepares a WhatsApp request. You attach your own photo in WhatsApp, review the recipient and message, then decide whether to send it.
Before opening that request, you confirm you are 18 or over and agree to the Best Smile Turkey team receiving and using your photo to handle your smile-preview request and reply. This is optional. It does not give permission to publish your photo, use it for marketing or send it to an external AI provider.
The team must name any proposed external AI service and explain what it will receive, how the photo will be used and retained, and the relevant privacy information before asking for separate permission. No external AI provider is selected or connected by this website.
To withdraw photo permission or request deletion of a photo you have sent, contact info@bestsmileturkey.co.uk or reply in your existing WhatsApp conversation. Closing this website or changing cookie preferences does not delete copies already sent through another service.
Please do not send X-rays, scans or medical histories in an initial enquiry. Ask your treating provider for its named recipient, secure record-sharing channel and patient privacy information first. Clinical records and the clinic’s handling of them are separate from this website.
A smile illustration is not a diagnosis, treatment plan or prediction of your results. AI can change details inaccurately; a dentist must assess what is suitable for you.
Your planning worksheets
Worksheet entries stay in the open page’s memory. They are not sent to our team, analytics or a database, and are not saved in browser storage. Leaving or reloading can clear them. You can choose to download or print a copy; keep any health details private on shared devices.
Your visit brief
Your possible visit dates, nights, travel-budget figures and selected questions stay in the open page. They are not saved to a database or browser storage, or sent to analytics. Reloading clears them.
Copying or downloading your brief creates a copy with your calculator estimate and visit details. Keep that copy private until you choose to share it. The brief’s WhatsApp link includes your treatment selection and selected questions, but no dates or budget amounts.
Your smile design card
Your chosen tooth shape, shade and priorities stay in the page until you copy, download or add them to an enquiry. Enquiry links transfer references to these choices through temporary sessionStorage. Enquiry links and email drafts do not include a photograph.
Email and sensitive information
If you email Best Smile Turkey, the message is handled through the team’s email service. Ask the team for its full patient privacy information, including retention periods and how to exercise your rights, before sharing clinical records.
Please do not include scans, medical histories or other sensitive health information in an initial website enquiry. Ask the team how to share any records it needs.
Smile Catch bonus offers
The offer is operated under the Best Smile Turkey brand. For questions about your information or your recorded offer, email info@bestsmileturkey.co.uk. Best Smile Turkey coordinates enquiries and travel arrangements; clinical care is provided by the treating dental team.
After an eligible game, the optional offer-entry form asks only for your name and telephone number. We store these details with your validated game score, allocated offer, reference, time and accepted terms version to administer the offer you request. Any email address supplied through an earlier version of this form remains subject to the same handling described here. A booking/treatment reference, eligible amount and treatment date are recorded if the benefit is redeemed. Do not enter medical records or other sensitive health information.
Processing is used to take the steps you request to arrange the offer and to support the legitimate interests of preventing repeat entries and verifying redemption. Providing these details is not required to play the practice game. They are required for a recorded offer, because the team needs to identify and administer that entry. This is not a marketing subscription.
A secure, HTTP-only browser cookie identifies your game session for up to 30 days. It supports game validation and daily-entry controls, not advertising. The daily restriction is checked against the browser session and telephone number you enter; the website does not verify ownership of that number.
Your contact details are not stored in browser local storage or exposed through a public reference lookup. Records are held in the website’s hosted database and access is restricted to the authorised site owner. Hosting and database service providers process the records to operate this service. Data may be processed outside the UK, including when accessed for administration in Türkiye; no UK-only storage location is promised. Contact us for information about the applicable transfer arrangements before submitting if you need further details.
Retention is determined by whether the offer remains available, whether redemption or an associated query is unresolved, and whether records are needed to prevent misuse or meet an applicable record-keeping obligation. This is separate from clinical records, which this form does not collect. Contact us to request access, correction, deletion, restriction or portability where applicable.
You may object to processing based on legitimate interests. Send your request to info@bestsmileturkey.co.uk, using your offer reference if you have one. The team may need to verify the request without asking you to publish medical details. You can also raise a concern with the UK Information Commissioner’s Office (opens a new tab).
Submitting the form does not automatically send a WhatsApp message, add you to a mailing list or share your details with a clinic. A recorded offer is not a clinical assessment or treatment booking.
Website services
Optional analytics and cookies
Optional analytics stay off until you choose to allow them. Rejecting them does not affect the website’s tools or enquiry options. Cookie preferences lets you change your choice at any time. We remember only your consent choices and when you made them for up to 180 days.
The site owner has authorised this consent-only Google Analytics rollout while independent checks of the provider’s outgoing network requests and cookies remain incomplete. The site code and container export have been reviewed, but that is not a completed live privacy verification or a guarantee of provider behaviour. Advertising tracking remains off. Clarity has its own separate consent choice and limited public-static scope, described below. Google Analytics may also generate basic session and engagement events; their actual provider payloads have not yet been independently verified.
With your permission, Google Tag Manager loads Google Analytics to count page visits, clicks on marked contact links, and basic interactions with enquiry drafts, planning tools and information. We distinguish the button position and broad message-template family, such as a general or estimate enquiry. We do not record the prepared message itself. Generic interaction labels tell us whether a draft was started, prepared or copied, a tool was used, information was opened, or a download was requested. Offer-game and reward-entry actions are not included in this rollout. Draft preparation does not submit an enquiry; a download click does not confirm a file was saved. A click does not mean WhatsApp opened successfully, a message was sent or a lead was received. We send a fixed website title and a limited page category. Treatment and clinical-guide pages are grouped under general categories. We do not send page-address queries, fragments, referrers, treatment selections, tooth counts, questionnaire answers, drafts, contact details, photographs or health information to this measurement setup. Advertising features and automatic enhanced measurement are disabled.
You can separately choose Microsoft Clarity recordings of masked reading and scrolling on individually reviewed public static pages. This is not whole-website recording or a complete click heatmap: recording stops on interaction or navigation and does not restart within that document. Entire pages containing forms, questionnaires, personal choices, interactive tools, photo uploads or embedded content are excluded, as are addresses containing queries or fragments and entries with unapproved referrers. Public information and treatment pages may be included only after a full-document review. Clarity receives the actual visited public page address, including its topic, and reviewed link destinations can be visible. Masking does not hide URLs. Reading a clinical topic may reveal health interests, but is not a diagnosis.
The owner has authorised this separate, consent-only Clarity rollout while independent network and cookie checks remain pending. The reviewed project settings use strict masking with no unmasking exceptions, default to no Clarity cookies until consent is given and leave Google Analytics and advertising integrations disconnected. These setup checks and source reviews are not completed live privacy verification or a guarantee of provider behaviour. Existing Google Analytics consent never automatically enables recordings. When both features are available, choosing “Allow analytics & recordings” explicitly enables both. You can instead choose either feature individually in Cookie preferences and save your choices.
When you turn a feature off, the site asks that feature to stop future collection and clears the relevant first-party analytics cookies we can access. This does not delete data already collected by a provider, and data already in flight may still arrive. Providers may process technical information, such as device, browser and network information, to provide their analytics service.
Google’s privacy policy. Microsoft’s privacy statement. Contact us using the details below for questions about the website’s use of these services.
No advertising pixels are enabled. Images and fonts used on the page are served with the site. The hosting platform may process technical information needed to deliver and protect the service.
Links to external services, including your email provider, follow those services’ own privacy practices.
Your privacy requests
Contact info@bestsmileturkey.co.uk to ask what information is held about you or request access, correction, deletion, restriction or portability where applicable. Mention the service you used and any request or offer reference; do not include medical records to make a privacy request.
You can object to processing based on legitimate interests. You can also withdraw permission where processing relies on consent. The team may need to check your identity before acting on a request.
You can raise a concern with the UK Information Commissioner’s Office (opens a new tab).
Using the treatment information
The information on this website is general guidance to help you speak with a dentist. It does not provide a diagnosis or confirm an offer of treatment. Suitability, timing, costs and results vary. A dentist must assess you, and you must give informed consent before treatment.
Image sources
The site includes illustrative photography and generated artwork. View image source and licence records.